Open a New Ticket

Please fill in the form below to open a new ticket.


Ideate is used for submitting all animal protocols to the IACUC and for initial human research applications to the PPHS. InfoEd is used for submitting research proposals to your department and GCO. Do you need help with Ideate or InfoEd?

When you request a new user or new personnel to be added to the system, check to ensure that you have selected the correct system: Ideate or InfoEd.

The Help Topic that you choose below will determine the team that receives your support request. Choosing the appropriate system and topic helps us to process your request more quickly.

Help Topic:

Contact Information for Requester

Enter your own contact information. We ask for this in case you are making this support request on behalf of someone else.
Do not use extensions. e.g. 44357

Ticket Details

Select InfoEd or Ideate

Enter the Prefix for the Module

ex. IRB-99-99999, TEMP-99-9999, IACUC-99-99999 PD99-99999, 99-9999-00001-01-PD

Tell us about your issue

e.g., New User Request , New Personnel Request, Having trouble logging on.
Issue Details:



Please Wait!

Please wait... it will take a second!